The Lean Manufacturing Pocket Handbook

The Lean Manufacturing Pocket Handbook is intended as a reference guide covering the terms, concepts and techniques involved in Lean Manufacturing. It is written in an easy to understand fashion making it useful to both the seasoned Professional and the Novice.

Speak the Language - Understand the Concepts - Know the Techniques

Paper Back - .166" x 3 ?" x 5 ?" - 44 Pages - 27 Visuals - 34 Definitions - 16 Examples

RRP: $9.95.

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The Kaizen Pocket Handbook

The Kaizen Pocket Handbook provides a quick practical reference guide for Kaizen and Kaizen Events.

The Kaizen portion of the pocket handbook contains basic information on the history, benefits, definition, and fundamental concepts of Kaizen. It identifies and defines the three types of improvement and explains their different roles in Kaizen. Other topics covered include: operating principles, teams, processes, records, the Deming Improvement Cycle, management/employee responsibilities, and program implementation.

The Kaizen Event portion of the pocket handbook flow-charts and details both the eight steps management needs to take to prepare for a Kaizen Event and the eight steps required for a team to carry out a Kaizen Event. The preparation section contains tips on selecting subject areas, setting goals, choosing team members and leaders, and clearing the way for a successful event. The Event section tells how the team should proceed and has pointers on: analyzing problems, generating solutions, organizing corrective actions, measuring and presenting results. Paper Back - .188 x 3 ?" x 5 5/16" - 41 Pages

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The Lean Manufacturing Employee Training Manual

The Lean Manufacturing Employee Training Manual is a valuable resource for those wanting to learn the basics of the lean approach. It is written in an easy to understand manner so is useful for everyone including shop floor personnel, general managers and busy executives.

The book covers all of the basic topics of Lean Manufacturing: JIT, The Value Stream, The Seven Wastes and Fourteen Techniques. The manual emphasizes and facilitates the widest possible participation in the implementation and maintenance of a Lean Manufacturing Program. It will make employee "Lean Ready".

About the Author

Kenneth Dailey is a degreed Industrial Engineer with 20 years of diverse manufacturing experience. He is the author of three books including the best selling book on Lean Manufacturing which is also available from the Australian Management Academy, "The Lean Manufacturing Pocket Handbook". (see below)

RRP: $19.95.

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The Failure Mode and Effects Analysis(FMEA) Pocket Handbook

The Failure Mode and Effects Analysis(FMEA) Pocket Handbook (is intended as a reference guide covering the terms, concepts and techniques involved in the FMEA system. It is written in an easy to understand fashion making it useful to both the seasoned Professional and the Novice.

Speak the Language - Understand the Concepts - Know the Techniques

Paper Back - .166" x 3 ?" x 5 ?" - 40 Pages - 30 Visuals - 6 Tables - 33 Definitions

RRP: $9.95.

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The Lean Manufacturing Pocket Handbook - Large Print

The Lean Manufacturing Pocket Handbook is intended as a reference guide covering the terms, concepts and techniques involved in Lean Manufacturing. It is written in an easy to understand fashion making it useful to both the seasoned Professional and the Novice.

Speak the Language - Understand the Concepts - Know the Techniques

LARGE PRINT VERSION

RRP: $12.95.

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The One Minute Manager: Increase Productivity, Profits and your own Prosperity

For over twenty years, thousands of top managers and Fortune 500 companies nationwide have followed this book's techniques, thereby increasing productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning management techniques that spell profitability for the organization and it's employees. The One Minute Manager is a concise, easily read story demonstrating three very practical management techniques. The story unfolds to reveal several studies in medicine and the behavioral sciences that explain clearly why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation.

RRP: $25.95.

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Fish! A Remarkable Way to Boost Morale and Improve Results

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job everyday. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's very real Pike Place Fish, a world famous fish market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager discovers how to energise those who report to her and effect an astonishing transformation in her workplace.

RRP: $25.95.

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The Welch Way

Unlock the Welch in You The Welch Way is the first book written specifically to help employees infuse their careers with the actions and success strategies of business icon Jack Welch. This accessible, fast-paced book draws on Welch's career to explain how workers can follow the proven Welch model to: * Face reality * Use change as a competitive weapon * Defy tradition * Fight fear * Overcome bureaucracy * Pounce on every opportunity * Set stretch goals * Move beyond boundaries * Spark others to perform * Get good ideas from everywhere * Have fun Jack Welch transformed GE into the world's most valuable corporation­­and became one of history's most admired and successful CEOs­­by cutting through bureaucratic noise and letting hands-on, frontline employees tell him what needed to be done. The Welch Way shows you how to work the Welch magic in your career and reach new heights in today's wide-open, idea-driven workplace.

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Persuasive Proposals and Presentations

Persuasive writing wins business and builds careers. Persuasive Proposals and Presentations details twenty-four frontline techniques that today's best business writers use to answer questions, eliminate uncertainties, and move readers toward a successful close. Whether you're presenting to a client for the first time, responding to a formal Request for Proposal (RFP), or submitting an informal proposal on your own, this hands-on guidebook will dramatically improve your persuasiveness by showing you how to: * Tell readers what they want to hear * Focus on a theme * Detail unique qualifications * Stick to the point * Use endorsements effectively * Write for your audience * Create organized appendices * Enhance readability You don't have to be a great writer to create a winning proposal; you just need to know how it's done. Persuasive Proposals and Presentations will provide you with professional tips and techniques for writing proposals that prove to your readers that you are organized, interested, easy to work with, and, above all, the best choice.

RRP: $19.95.

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Project Management

You've been given a project to manage--now what? Project Management provides you with twenty-four lessons detailing the fundamental skills of successful project management. From understanding the project manager's role to working within budgets and leading a team to understanding and becoming comfortable with the basic tools of project analysis, this latest addition to the popular McGraw-Hill Professional Education Series will show you how to: * Motivate your team * Develop a configuration plan * Perform financial analyses * Quantify and analyze risks * Manage communication channels * Maximize learning * Document goals and achievements * Perform a successful and seamless hand-off Effective project management isn't easy. The payoff, however, is huge, both for your organization and your career. Project Management will give you the essential foundation knowledge you need to become a high-performing, well-regarded, and--in all likelihood--well-rewarded project manager.

RRP: $19.95.

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Getting Organised At Work

Getting Organized at Work shows busy professionals how to get two more hours of productivity out of each day. It provides 24 lessons to master working on the right task at the right time and to put an end to procrastination.

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Finance for Non-Financial Managers

Your success in business depends on your ability to understand and improve "the numbers." Finance for Non-Financial Managers provides you with twenty-four plain-English lessons covering the basics of accounting, financial statements, and budgeting. Packed with tips and insights for reading a financial statement, measuring profitability, tracking cash flow, and more, this fingertip guide to the essentials of accounting will show you how to: * Put numbers in context * Read and understand footnotes * Determine if inventory is too high * Ensure that sales are recorded properly * Use key ratios * Set realistic sales goals * Understand what an auditor does * Learn where to go for answers * Spot potential problem areas Before you can accurately assess a company's strengths and weaknesses, you must understand the language of finance. Finance for Non-Financial Managers will allow you to comprehend and speak that language by giving you a fundamental knowledge of where your organization's numbers come from, what they mean, and what you can do to improve them.

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Computer Security

Computer security in the workplace is not the sole responsibility of the IT staff. Everyone in the company has a role to play in securing corporate resources and data. Corporate IT security strategies are only as good as the employee's awareness of his/her role in maintaining that corporate security strategy. This book presents the risks, responsibilities, and liabilities (known and unknown) of which every employee should be aware, as well as simple protective steps to keep corporate data and systems secure. Easy-to-understand strategies for secure password management, surfing the Internet, email and file transfer, storing and disposing of sensitive customer data, and accessing corporate resources remotely are just some of the topics covered in this concise security tool. This book provides 20 Lessons you can use to ensure that you are doing your part to protect corporate systems and privileged data. You'll find key points in each lesson that explain how to: * Be informed of your responsibilities and liability * Choose and maintain safe passwords * Maintain email and Internet security * Limit access to your workspace * Protect sensitive company information * Ensure secure remote access * Be aware of new Social Engineering tactics

RRP: $19.95.

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The Handbook for Leaders

What makes a great leader? Thousands of workers in both North America and Europe were asked that one simple question. Their top responses are compiled in "The Handbook for Leaders". This precise no-nonsense rule book lists the 24 competencies and guidelines identified time and again as essential for becoming an effective and extraordinary leader, including: * Focus on results * Cultivate interpersonal skills * Lead organisational change * Learn from mistakes * Develop your people * Be open to new ideas * Take initiative * Build strengths * Fix fatal flaws * Take a non-linear approach * Be accountable The ability to lead is far more than a natural gift. Study after study shows that leadership is a concrete and learnable skill, one that can be acquired and honed by studying and applying specific proficiencies, attitudes and habits. Let "The Handbook for Leaders" introduce you to the requirements for effective leadership, then provide you with a systematic program for obtaining, developing and implementing those skills.

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The Powell Principles

The Powell Principles details the decision-making habits, success strategies, and leadership philosophies of Secretary of State Colin Powell. Filled with insights that are as refreshingly honest as they are grittily real, this concise, no-nonsense book reveals the keys to Powell's unprecedented success, keys that include: * Walk the talk * Be a dis-organizer * Let change lead growth * Be prepared to piss people off * Check your ego at the door * Push the envelope * Let situation dictate strategy * Challenge the pros * Trust those in the trenches * Prepare to be lonely Colin Powell rose from the hardscrabble streets of the Bronx to become the man Newsweek calls "...the most respected figure in American public life." Let The Powell Principles introduce you to the principles that drove him to the top and provide you with a blueprint for inspiring anyone--including yourself--to achieve extraordinary levels of professional success.

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The Lombardi Rules

Vince Lombardi--loved by some, feared by others, but respected by all--was first and foremost a winner. The greatest sports coach of his time, perhaps of all time, Lombardi was also a thoughtful man with uncommon passion, a motivator with uncompromising values, and a leader with unprecedented wisdom and authority. More than three decades since Lombardi's untimely passing, his words continue to resonate. In The Lombardi Rules, Vince Lombardi Jr. examines many of his father's most celebrated quotes to reveal the bedrock principles behind his legendary success. This concise yet comprehensive book is packed with proven insights and techniques that are especially valuable in today's hard-fought business arena, including: * Ask yourself tough questions * Play to your strengths * Work harder than anybody * Be prepared to sacrifice * Be mentally tough * Know your stuff * Demand autonomy * Act, don't react * Keep it simple * Focus on fundamentals * Chase perfection * Run to win Vince Lombardi's uncanny ability to motivate others, along with his insatiable drive for victory, made him the standard against which leaders in very field are measured. The Lombardi Rules provides an insider's look at Lombardi's extraordinary methods, and shows you how to adapt and adopt those methods for leadership success in your own career.

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How to Plan and Execute Strategy

How to Plan and Execute Strategy provides you with 24 practical steps for devising, implementing, and managing market-defining, growth-driving strategies. Encompassing every stage of the strategic process, this tactic-filled handbook tells you what you need to do to: * Define your businesses * Understand your opportunities and threats * Set feasible goals and objectives * Create the strategies to achieve your objectives * Identify and set priorities * Write your business plan * Communicate the strategy and obtain commitment * Integrate across functions * Monitor results, evaluate, and react Successful corporate strategy must be strong enough to meet the needs of the marketplace, yet flexible enough to quickly adapt when that marketplace changes. How to Plan and Execute Strategy outlines a field-proven framework you can follow to design and implement such a strategy and strengthen your organization's competitive advantage while ensuring buy-in and implementation by every worker, at every level.

RRP: $19.95.

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Managing in Times of Change

While change is essential to your organization's survival, it can also breed instability, stress, and even anger among your workforce. Managing in Times of Change shows you how to help managers and employees understand the benefits of change, then flourish within their new environment and responsibilities. Two dozen workplace-proven leadership lessons and tools provide you with a uniquely personal look at the impact of organizational change, detailing strategies to: * Communicate and personify the benefits of change * Isolate and clarify areas of impact * Paint a consistent picture of what is happening * Measure and celebrate progress * Get team members involved * Empathize without always agreeing Employees required to change how, where, and with whom they work can have difficulty seeing the benefits of a new situation. Managing in Times of Change provides straight talk and actionable advice that will help managers, teams, and individuals understand workplace change, then use that change to strengthen themselves and the organization.

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The Sales Sucess Handbook

The classic "features and benefits" sales approach is dead. To sell today, you must add value, provide perspective, and show customers how your product will quickly and consistently solve their specific needs. First, of course, you must listen to your customers--to discover exactly what their specific needs are. Stop Telling, Start Selling outlines a battle-tested, six-step program for hearing and understanding exactly what your customers have to say and selling solutions instead of just selling products. Legendary sales trainer and author Linda Richardson presents 22 powerful lessons you can use to: * Learn from your customers * Develop a questioning strategy * Drill down to needs * Listen to question meaning * Use objections to win business * Position solutions * Avoid closing tactics * Leverage your resources * Build your dialogues Selling has never been more difficult than it is today. Internet-savvy customers already know what your product is; they want to know what it can do for them. Stop Telling, Start Selling will show you how to sell to today's customers, not by what you tell them but by how well you listen to what they have to say--and persuasively position the value you bring to meet their business and personal needs.

RRP: $19.95.

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Why Customers Don't Do What You Want Them To Do

While what you do obviously sets the tone for each sales call, your sales success is based on what your customer does. To achieve breakthrough success, you must learn how to make customers do what you want them to do, at each stage of the sales process. Why Customers Don't Do What You Want Them to Do ignores gimmicks and tricks to show you specific actions that will dramatically raise the odds of your customer doing the "buying things"--and placing the order. Written by internationally acclaimed author and sales coach Ferdinand Fournies, this results-focused guidebook will help you to recognize and resolve twenty common selling problems and objections and move beyond them to: * Achieve a customer action objective for each call * Spark customer interest * Clarify your product--and yourself * Identify and address potential problems * Show customers how to get the approval they need * Assist customers in choosing, negotiating, and placing an order You, as the sales professional, are in charge of each selling situation--so it is up to you to manage the encounter and lead the customer to action. Let Why Customers Don't Do What You Want Them to Do show you how to view each call through your customer's eyes, and move to the close with the least number of sales calls--by getting customers to do what you want, when you want them to.

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Networking for Career Success

24 Lessons for Getting to Know the Right People Business professionals consistently list networking as one of the most powerful strategies for career advancement. But you have to make it happen. Networking for Career Success provides you with 24 tips, tools, and lessons for building mutually beneficial relationships, then cultivating them as opportunities arise. Outlining a step-by-step program for working with your current contacts, then adding new contacts by meeting people the right ways, this career-advancement tool outlines a specific plan to: * Learn to network * Surpass your fears * Control your body language * Find opportunities * Socialize with savvy * Talk tactically * Overcome your limits * Follow up right Effective networking is about getting what you need or want while helping others get what they want or need. Networking for Career Success provides you with the right skills make mutually beneficial connections, knowing how to cultivate those connections for the benefit of everyone involved, and creating a classic and valuable win-win situation.

RRP: $19.95.

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Leadership When the Heat's On

Effective leaders are at their best when pressure is the highest. Leadership When the Heat's On provides you with hands-on techniques for infusing your company with results-driven leadership at every level, especially during times of mergers, layoffs, and other organizational turmoil. This hands-on rulebook shows you how to inspire employees--and motivate them to breakthrough performance--with guidelines on how to: * Move beyond your limitations * Develop characteristics of great leaders * Cultivate characteristics of an effective organization * Build a high-performance team * Find the right manager * Set goals * Encourage creativity * Lead through change People aren't born to be high-performing leaders; they just learn to develop the time-proven characteristics of great leadership. Discover those characteristics in Leadership When the Heat's On and start now to transform costly and counterproductive negative energies into positive influences--and unleash a sense of purpose throughout your organization.

RRP: $19.95.

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How to be a Great Coach

Text provides guidelines for working with employees in the process of boosting their motivation, performance, and productivity. Covers 24 approaches for getting the best efforts from employees and earning their respect.

RRP: $19.95.

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Making Teams Work

Proven rules for encouraging teamwork, from forging a common goal and clarifying individual responsibilities to inviting positive conflict.

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The New Manager's Handbook

You've been promoted to manager--and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem--and solve it quickly and effectively. The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results.

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How to Motivate Every Employee

Think about the managers who most influenced your career. They were successful because they infused employees--and organizations--with passion for work and motivation to achieve. 24 Ways to Motivate Every Employee provides two dozen creative and ready-to-use tools and techniques for ensuring that same enthusiasm, energy, and employee morale.

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How to Manage Performance

24 Lessons for Improving Performance Dramatically increased productivity is the primary driver of growth in today's workplace. But productivity improvements don't occur in a vacuum--they require knowledge, action, and a commitment to performance on the part of frontline supervisors and managers. How to Manage Performance provides managers with goal-focused, commonsense techniques to stimulate employee productivity in any environment. This results-based guidebook features 24 invaluable strategies and action steps you can use to communicate the performance you expect from - and the incentives you can offer to--high-performing employees. Let this concise, dynamic book show you how to: * Manage performance * Work with employees * Set performance incentives * Align employee goals * Conduct effective reviews * Identify causes * Recognize success * Manage conflict with grace * Document performance * Develop employees While performance itself may be a wide-ranging, difficult-to-quantify word, the results of improved performance are easy to measure--and can mean the difference between competitive strength and vulnerability. Discover techniques you can use to inspire breakthrough performance, and infuse both your employees and your career with renewed commitment and success, in How to Manage Performance.

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Dealing with Difficult People

Whether at work or at home, we all have to deal with people we can't stand to be around. Our challenge is to develop creative ways to handle these difficult people. Brinkman and Kirschner, both doctors of naturopathic medicine and professional speakers, have just made our job easier with this lively guidebook, in which they identify and explore the psychological roots of ten specific behavior patterns that represent normal people at their worst. Realizing that changing oneself is more realistic than changing the behavior of others, the authors provide a variety of communicative skills that we can cultivate in ourselves to turn conflict into cooperation. Finally, Brinkman and Kirschner (How To Handle Difficult People with Tact and Skill, McGraw, 1994) illustrate how to use these skills with each of the ten problem behaviors. While all problem behaviors might not fit nicely into one of their ten categories, the authors do provide a dynamic assortment of interpersonal communication tools for managing most difficult people.

RRP: $19.95.

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Lean Thinking: Banish Waste and Create Wealth in Your Corporation (Paperback)

New readers will discover that Lean Thinking is as relevant to solving their business problems today as it was when first published. A follow-up to the bestseller, The Machine That Changed the World, Lean Thinking revealed to executives and managers the benefits of lean manufacturing, so they can champion the lean transformation. Written in a straightforward style, the book describes the main concepts of lean and gives specific manufacturing examples. Authors, James Womack and Daniel Jones, interview key people and examine the lean conversions in a step-by-step manner. In the process, they explore the obstacles each organization overcame to reap the benefits of lean production.

RRP: $39.95.

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The Lean Six Sigma Pocket Toolbook (Paperback)

Bestselling Lean Six Sigma author Michael George provides the first pocket guide for deployers of Lean Six Sigma. The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field.

RRP: $32.95.

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The Machine that Changed the World: The Story of Lean Production (Paperback)

When The Machine That Changed the World was first published in 1990, Toyota was half the size of General Motors. Today Toyota is passing GM as the world's largest auto maker and is the most consistently successful global enterprise of the past fifty years. This management classic was the first book to reveal Toyota's lean production system that is the basis for its enduring success. Now reissued with a new Foreword and Afterword, Machine contrasts two fundamentally different business systems -- lean versus mass, two very different ways of thinking about how humans work together to create value. Based on the largest and most thorough study ever undertaken of any industry -- MIT's five-year, fourteen-country International Motor Vehicle Program -- this book describes the entire managerial system of lean production.

RRP: $39.95.

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The Toyota Way (Hardcover)

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

RRP: $49.95.

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Toyota Production System: Beyond Large-Scale Production (Hardcover)

When Ohno was retired from Toyota in 1978 and began work on The Toyota Production System, Toyota executives worried that he would reveal the secrets of Toyota’s specific techniques. In fact, Ohno wrote an amazing set of brief essays on the thought process and spirit behind the leap from mass production (where Ford wound up at the Rouge) to truly lean production that could accommodate wide variety in continuous flow.

RRP: $104.

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A Study of the Toyota Production System from an Industrial Engineering Viewpoint (Hardcover)

Shingo, a mechanical engineer and one of the only outside consultants used by Toyota in the early days, actually did what Toyota had truly feared Ohno would do. He wrote down the specific techniques of the Toyota system. Yet he did it in such an anecdotal way (and in such an awful translation in the original 1981 version) that hardly anyone could understand what he was talking about. This 1989 translation (offered here) is smooth flowing, making Shingo’s insights more accessible and useful, prompting one reviewer to call it the “green bible” on JIT, Toyota, and kanban.

RRP: $115.

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